Privacy Policy

Last updated: [Insert date]

At Komorebi, we are committed to protecting your privacy. This policy describes how we collect, use, and safeguard your personal data when you visit our website www.komorebi.eu and when you make use of our services, in compliance with the EU General Data Protection Regulation (GDPR – Regulation EU 2016/679).

1. Data Controller

The data controller is:

Komorebi

Email: [Insert privacy contact email]

Registered office: [Insert address]

VAT Number: [Insert VAT number]

2. Types of Data Collected

We may collect and process the following categories of personal data:

Identification data: name, surname, shipping/billing address, phone number, email.

Payment data: processed securely through third-party platforms (e.g. Stripe, PayPal).

Browsing data: IP address, browser type, access times, pages visited (via cookies and analytics tools).

Marketing data (with consent): email address for newsletters, purchase preferences.

3. Purposes of Data Processing

Your personal data is processed for the following purposes:

Order management and product delivery

Customer support and communication

Legal and accounting obligations

Promotional communications (only with your consent)

Website and service optimization (statistical analysis)

4. Legal Basis for Processing

Your data is lawfully processed based on:

The performance of a contract (e.g., purchases)

Your explicit consent (e.g., newsletter subscription)

Legal obligations (e.g., invoicing)

The legitimate interest of the controller (e.g., fraud prevention)

5. Data Retention

We retain your data for:

As long as necessary to fulfill the contract and comply with legal obligations (e.g., 10 years for accounting)

For marketing purposes, until consent is withdrawn

6. Data Recipients

Your data may be shared with:

Logistics, IT, and payment service providers

Legal, tax, and business consultants

Hosting and email service providers

Public authorities, if required by law

All parties process your data in compliance with GDPR, acting as data processors or independent controllers.

7. International Data Transfers

If your data is transferred outside the European Economic Area, this will occur only where adequate levels of protection are ensured, such as through EU Commission adequacy decisions or standard contractual clauses.

8. Your Rights

Under GDPR, you have the right to:

Access your data

Request rectification or deletion

Restrict or object to processing

Withdraw your consent at any time

Request data portability

Lodge a complaint with a supervisory authority (e.g., Data Protection Authority)

To exercise your rights, contact: [Insert privacy contact email]

9. Cookies and Tracking Technologies

We use technical, analytical, and (with consent) profiling cookies. For full details, please refer to our [Cookie Policy].

10. Policy Changes

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with the relevant update date.